Your Ranea pieces deserve a safe little journey from us to you. ♡
Here's everything you need to know about shipping your order.
Where do we ship?
We currently ship across India.
Shipping availability may depend on your delivery address and courier service coverage.
Shipping Options
We currently offer three shipping options:
Standard Shipping
₹80
Free on orders above ₹999
Estimated delivery: 5–8 business days
A simple, reliable option for your everyday Ranea order.
Economy Shipping
₹149
Free on orders above ₹1,299
Estimated delivery: 3–5 business days
A faster option when you don't want to wait quite as long.
Express Shipping
₹189
Free on orders above ₹1,499
Estimated delivery: 1–2 business days
For when you need your little something a little sooner. ♡
When will my order be shipped?
Once your payment has been successfully completed, your order will be processed and prepared for dispatch.
You'll receive shipping/tracking information once your order has been handed over to the courier, where tracking is available.
Please note that processing time and courier transit time are different. Your delivery estimate begins once the parcel is in transit.
Delivery Timelines
Our delivery timelines are estimates and may vary depending on:
- Your location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected courier delays
- Other circumstances outside our control
Remote or difficult-to-service locations may take longer than the estimated delivery window.
Shipping Charges
The shipping charge applicable to your order will be shown at checkout before you complete your payment.
Free shipping eligibility depends on the order value and the shipping option selected.
Current free-shipping thresholds:
Standard: Free above ₹999
Economy: Free above ₹1,299
Express: Free above ₹1,499
Tracking Your Order
Once your order has been shipped, tracking details will be shared with you where available.
You can use the tracking information to follow your parcel's journey.
If you haven't received your tracking details or need help with your order, please contact us with your order number.
Delivery Attempts
Please make sure someone is available to receive your parcel when the courier attempts delivery.
Repeated unsuccessful delivery attempts, an incorrect address, refusal to accept the parcel, or other customer-side delivery issues may result in the order being returned to us as RTO (Return to Origin).
For more information, please see our RTO Policy.
Incorrect Address
Please carefully check your:
- Name
- House/flat number
- Street/locality
- City
- State
- PIN code
- Phone number
before completing your order.
If you notice an error after placing your order, contact us immediately.
We'll try our best to help if the order has not yet been processed or shipped.
Once the parcel has been handed over to the courier, an address change may not be possible.
Delayed Orders
Sometimes parcels take a little longer than expected.
If your order hasn't arrived within the estimated delivery window, please contact us with your order number and we'll help you check its status.
Lost or Damaged Parcels
If your parcel arrives damaged, please keep the packaging and product safely with you and contact us as soon as possible.
For damaged, incorrect, or defective products, please refer to our Return & Refund Policy for the required process.
Need help with your order? ♡
We're always happy to help.
When contacting us about an order, please include your order number so we can assist you faster.
Ranea
Little pieces. Meaningful moments.
With love, Ranea ♡